Client Contact - New York, NY

The objectives of this department are to ensure that equipment is scheduled, sourced, and ready for the Client’s prep and/ or shipment. Process new orders and maintain existing jobs.

The department must work closely with Marketing and Operations. Must always display professionalism with clients on premises and over phone. Provide unparalleled customer service.

Key Responsibilities:

Principal contact for all crews and production companies.
Ensure correct equipment is scheduled for all jobs.
Maintain effective, timely and accurate communication with all departments.
Track status of all outgoing and incoming equipment and maintain accurate and timely records in the rental system.
Keep Dept. Manager and Marketing abreast of low levels of scheduled equipment.
Arrange for sub- rentals with Dept. Manager or branch transfer of equipment needed to support projects.
Arrange return of sub-rented equipment.
Manage return of branch transfers back to original branch by due date.

Skills/Experience Required:

Dynamic team player.
High degree of accountability and able to hold others to account.
Ability to work and maintain effectiveness under pressure, within tight deadlines and changing priorities.
Well organized; self-starter.
Good knowledge of all Panavision products and services preferred.
Strong computer skills.
Able to maintain proper balance between local goals/ objectives and overall company goals and objectives.
Diplomacy.

Please submit resumes in PDF format to [email protected].

Please no calls or drop offs.