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Post Production Systems Administrator, Tier I (Technical Support)

  • Light Iron
  • Hollywood
  • Full Time

Date Listed: May 02, 2022

The Post Production System Administrator is an integral Engineering team member who will support IT and Engineering requests from staff and clients at Light Iron LA and work closely with the Engineering team and Light Iron management to increase efficiency across the organization by optimizing current and building new post production systems, media pipelines, and operational policies and procedures. Applicants should have a minimum 0-2 years of experience in a similar role.

The candidate should possess basic knowledge of feature and episodic workflows, techniques, and tools and understand the challenges and goals of creative and technical teams alike. The System Administrator is a self-motivated individual with a desire to learn and ability to address issues promptly and communicate them to the larger team.

 

Key Responsibilities:

  • Deploy and support a range of hardware and software including routing switches, LTO tape libraries, tape decks, video scopes, DCI projectors and cinema servers, OLED monitors, calibration tools, audio systems, video routers and patch bays, SAN, NAS, Avid Nexis and ISIS, firewalls, KVM systems, OSX, Windows, Linux, Film Light OS systems, Resolve systems, Avid, Final Cut Pro, Adobe Creative Suite, Colorfront Transkoder and EXD, DVS Clipster, Aspera Faspex and Signiant Media Shuttle
  • Occasionally support for on-set/near-set dailies deployments
  • Rapid response support for all client facing services
  • Research 3rd party products and services to suggest the best tools for the business requirements
  • Stay up to date with industry standard tools and practices to maintain cutting edge infrastructure

Skills/Experience Required:

  • Experience maintaining post production facilities in a systems administrator and/or engineering capacity
  • Knowledge of industry tools StorNext, Brocade, Super Micro, HP Workstations, Palo Alto Firewall, AWS
  • Knowledge of video and audio file formats and industry standard and studio delivery specifications – particularly UHD and HDR (HDR 10, 10+, and Dolby Vision) workflows
  • Bash/Shell command line interface experience; scripting is a plus
  • Ability to foster strong working relationships with technical contacts at client facilities and studios
  • Ability to manage several projects at once – the organization is lean and individual responsibility is paramount
  • A bias for action and ability to deliver mission critical support in a timely manner
  • Strong writing and verbal skills, particularly in communicating technical processes in a non-technical manner
  • Ability to work independently while being able to contribute successfully to cross-functional teams
  • A strong desire to deliver great looking, technically accurate content to our customers

Work Environment and Physical Demands:

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms. The employee may also be required to lift product or equipment weighing up to 50 lbs.

 

Position Type/Expected Hours of Work:

This position works standard business hours, but may require long hours and some weekend work as needed.

 

Travel:

Some out-of-state/country and overnight travel may be expected.

 

Requisition ID: 1459